Keep these in mind the next time you call a tech support person… :-)
http://blogs.techrepublic.com.com/10things/?p=597&tag=nl.e042
September 18, 2009
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- Hank Arnold (MVP)
- I'm a network administrator at a Hospice in Hyde Park, NY. I've worked there for 7 years. Before that I worked at IBM for 28 years in "various technical & management positions". I've been using personal computers since 1981. I used one of the original IBM PC-1's that came out then. I've built and managed Windows (and OS/2) networks. I currently manage 150+ computers and 10+ servers, running Windows XP, Server 2000, Server 2003. Applications include SQL Server , Exchange, Citrix XenApp 4.5, as well as print servers and other miscellaneous utility servers. In July 2007, I was awarded the title of Microsoft "Most Valuable Professional" and it was renewed in July 2008 & 2009. It's a recognition of active participation in the user community and efforts to educate & help users using windows computers. In 2007 I won 2nd place in the Splunk.NET "Sysadmin of the Year" contest. Won an iPhone for that.
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